Privacy Policy
A legal disclaimer
Privacy Policy
Effective Date: October 28, 2026
Last Updated: October 28, 2026
At The Pod Spot, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and make purchases through our online coffee pod store. We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
1. Information We Collect
We collect personal and non-personal information in the following ways:
a. Personal Information
When you interact with our website or place an order, we may collect:
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Name and contact details (e.g., email address, phone number)
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Billing and shipping addresses
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Payment details (processed securely through our payment partners)
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Account login information (if you create an account)
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Communication preferences and messages you send us
b. Non-Personal Information
We may automatically collect limited technical data when you visit our site, such as:
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IP address
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Browser type and version
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Device type and operating system
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Pages visited, time spent, and referral sources
This data helps us understand how visitors use our site and improve our user experience.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate about your purchases, deliveries, or customer service inquiries
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Send promotional offers (if you have opted in)
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Improve our website, products, and services
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Prevent fraud and ensure transaction security
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Comply with legal or regulatory obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Remember your preferences (e.g., items in your cart)
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Enhance website functionality and speed
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Analyze traffic and usage patterns
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Personalize content and marketing (where permitted)
You can adjust your browser settings to decline cookies, but this may limit some features of the site.
4. How We Share Your Information
We do not sell or rent your personal information.
We may share limited information with trusted third parties who help us operate our business, such as:
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Payment processors (to securely process transactions)
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Shipping partners (to deliver your orders)
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Marketing or analytics providers (to improve our website performance)
All service providers are required to safeguard your data and use it only for the purposes specified.
5. Data Retention and Security
We keep your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
We use secure servers, encryption, and other safeguards to protect your data from unauthorized access, loss, or misuse.
However, please note that no method of data transmission or storage over the Internet is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights and Choices
You have the right to:
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Access and request a copy of the personal information we hold about you
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Request correction of inaccurate or incomplete information
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Withdraw consent for marketing communications at any time
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Request deletion of your information, subject to legal and contractual obligations
To exercise these rights, please contact us at [your email/contact form link].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is intended for individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal data, please contact us so we can remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website after such changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Pod Spot
Email: thepodspot@gmail.com
Website: www.thepodspot.ca